Terms & Conditions
Effective Date: April 2, 2025
Welcome to ShapeAgent, a product of Relay (“Relay”, “we”, “us”, or “our”). By accessing or using our website located at https://shapeagent.ai (the “Website”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, please do not use the Website.
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not use the Website.
2. About ShapeAgent
ShapeAgent is a software product developed by Relay that provides AI-powered chat interfaces integrated with Salesforce. It allows organizations to streamline their workflows by enabling users to retrieve real-time Salesforce data, update records, and trigger automations through a natural, conversational interface.
3. Use of the Website and Product
You agree to use the Website and any associated services in a lawful, ethical, and respectful manner. Prohibited uses include:
- Attempting to gain unauthorized access to any portion of the Website, systems, or other networks connected to Relay.
- Introducing malicious software or code, including but not limited to viruses, worms, or trojans.
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
Relay reserves the right to suspend or terminate access if these terms are violated.
4. Intellectual Property
All content, features, and functionality available through ShapeAgent and this Website—including but not limited to text, graphics, logos, icons, images, software, and the product interface—are the exclusive property of Relay or its licensors. You may not copy, distribute, modify, or use any content without prior written permission from Relay.
5. Privacy
Your use of ShapeAgent and the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your information. You can view our Privacy Policy here. By using the Website, you consent to our data practices as described.
6. No Warranty
ShapeAgent and the Website are provided “as is” without warranty of any kind. Relay makes no guarantees or warranties, express or implied, including but not limited to the reliability, availability, or accuracy of the Website or product features.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Relay shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits, data, or revenue arising out of your use of, or inability to use, ShapeAgent or the Website.
8. Changes to Terms
We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Your continued use of the Website or ShapeAgent after any changes means that you accept the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Clark County, Nevada.
10. Contact Us
For questions about these Terms or the ShapeAgent product, please contact:
Relay